FAQ’s

How do I start the process?

You will start the process by logging on to the Parent Portal. There you will be instructed to register for an account. This does not obligate you to use our services.

What is the role of the parent during the intervention?

We will instruct you regarding every step of the process. The intervention and transport team will brief you once again upon arrival at your home. Remember, we are there to assist and guide you throughout the intervention process.

Will my child understand what is happening?

Part of your role will be to introduce the intervention team to your child. From that point on it will be the responsibility of the team to explain to your child the transport, and to prepare them for transition into the program.

What is the process of selecting the interventionists to work with my child?

Based on the Client Bio completed by you, and the subsequent interviews and conversations, we will perform an assessment of your child and your child’s needs. This will determine the intervention team best suited for your child to ensure a positive transport outcome.

Who makes the travel arrangements?

Assisted Interventions makes all arrangements. You simply take care of the program requirements and leave the rest for us.

What will my child need to bring with them?

Your child brings only what is required by the program. They are not required to have I.D., money or a passport. A Travel Authorization Document signed by you will give us permission to transport your child.

What do I do with my child’s medications, eyeglasses, retainer, etc?

All medications MUST be placed in a clear plastic “zip-lock” bag. If there are any medications that you would like Assisted Interventions to administer, they should be placed in a separate clear “baggie,” along with specific written and signed (by a parent) instructions. Pre-packing of any eyeglasses or retainer may cause your child to become suspicious. We can gather those items when we arrive at your home for the intervention.

Should I write a letter to my child?

Writing a letter to your child can often be helpful in giving them a better understanding of your intentions and concerns. However, this is a question you should ask the program directly. If the program supports this idea, Assisted Interventions should be advised. Throughout the process the intervention and transport team will determine if your child in in a correct “state of mind” to receive the letters. If we determine that this is not positive, we will deliver the letters to the program. All letters MUST be forwarded to the program prior to the intervention for approval.

What if my child refuses to go?

It is common for a child to refuse to go. Assisted Interventions is trained in employing intervention techniques with children that open the child’s mind to the positive, reassuring, and trusting message that we are trying to share with them.

Once the team had left my home with my child, how will I know how the transport is progressing?

Minutes after the team and your child have settled in the car and pull away from your home, you will receive a text message stating that. From that point on the team will periodically text and if the opportunity presents itself, call you, to update you on how the transport is going.

How will I know when my child has arrived safely at the program?

Once your child is safely in the hands of the program the intervention and transport team will return to their car and call you. At this time you will receive a full summary of the day’s events and the team will answer any of your questions or concerns.

How do I make payment?

You will receive a credit card authorization form. Once you complete, sign and return this form, your account will be charged for all services and expenses.